New message from {{sender_name}}

New Message in Conversation

Hello {{user_name}},

You have received a new message in a {{conversation_type}} conversation.

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Message Details:

From: {{sender_name}}
Ticket: #{{ticket_uid}} - {{ticket_subject}}
Conversation Type: {{conversation_type}}

Message Preview:

"{{message_preview}}"

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Best regards,
{{app_name}} Team